Frontal Braided Wig - Brittany

Shipping

Thank you for shopping with us! Please read our shipping policy carefully to understand how your order will be processed and delivered. We can ship to virtually any address in the world.

Pre-Order Basis

Currently, most of our orders operate on a pre-order basis to ensure you receive high-quality products tailored to your needs. Here’s how the process works:

1. Customer Purchase: Once you place your order and complete payment, we will use your purchase amount to secure your hair from our trusted vendor.

2. Vendor Processing: If our vendor has the item in stock and ready to ship, it typically takes 3-4 days (including Saturdays) for us to receive your order.

3. Shipping to You: As soon as we receive your item from the vendor, we will inspect and package it for shipping. Your order will be shipped the following business day.

In-Stock Items

If we have your desired product on hand when you place your order, we will ship it the following business day. In this case, you can expect to receive your order within 3-5 days of purchase, depending on your location. Estimated Delivery Timeline *Pre-Order Items: 7-10 days (1.5 weeks) from order placement to delivery. *In-Stock Items: 3-5 days from order placement to delivery. Order Updates *We will keep you informed at every step of the process: *When your order has been placed with the vendor (for pre-orders). *When the vendor has shipped your item to us. *When we have shipped your item to you. Shipping Costs *Shipping fees are calculated at checkout and are based on your delivery location. Please Note Pre-order processing times depend on vendor stock availability. If any delays occur, we will notify you promptly. Ensure your shipping address is accurate during checkout to avoid delays. We appreciate your patience and understanding as we work to provide you with the best quality hair extensions and wigs! For questions about your order, please contact us at 678-797-7584 (text messages are accepted) or reachme@cestlaviebaby.com.

Returns Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.  To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

You can also contact us at reachme@cestlaviebaby.com or 678-797-7584(text messages accepted). Please note that returns will need to be sent to the following address: 1870 The Exchange SE STE 200, 30339, ATL, GA.If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Damages and issues. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).